Refund policy

Thank you so much for your order!

My products are all made to order, which means returns and exchanges are not currently possible, so please double check sizing information and order details before placing your order. However, if you have any issues relating to product print/engraving quality or similar production issues, please contact me within 30 days of receiving your order and supply an explanation of the issue(s) and supporting photos, and I'll do everything I can to help!

If the issue is related to errors in the printing/creation process, I will organize the reprint of your product(s) free of charge. If this reprint is not satisfactory, I will then arrange a refund. I am not liable for damage/errors as a result of mail courier negligence, or lost packages. 

Unfortunately, I cannot accept refunds on sale items or gift cards.

You can always contact me for any return questions at stickoutcollective@gmail.com.

Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Refunds
If a refund is accepted, you’ll be refunded on your original payment method as soon as possible. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact me at stickoutcollective@gmail.com.